Some Thoughts on Post-Industrial Society and the New Roles of Emotional Design

This paper explores new perspectives and concepts for Emotional Design understood as an approach that extends beyond material matters to the emotional responses, experiences, effects and social transformations that Design actions may produce. It brings some thoughts on the dematerialization of Design, collaborative consumption and Service Design and was motivated by the changing values, needs and interpretation of quality of life brought by the so called coming of post-industrial society.