Daily work experiences and police performance

This study examined police officers’ perceptions of daily operational and organizational work experiences and their relationship with performance in two large urban police departments in the Midwest and the Middle Atlantic regions (USA). The findings were mixed: (1) organizational work experiences showed a higher mean score than operational work experiences; (2) there was no significant difference between cities on organizational and operational work experiences; and (3) multiple regression models for both organizational and operational work experiences predicted performance. Future research should examine work experiences in smaller and mid-size police agencies, suburban and rural agencies and widen the participant pool to include superior officers and civilian personnel.