'I Am Not Sure How Much It Will Be Helpful for Me': Factors for Digital Inclusion among Middle-Class Women in India

The ability of the individual to participate fully in society is increasingly tied to the ability to access and to use digital technologies in a meaningful way for social, political, and economic participation, making digital inclusion a key component of modern social justice. This article explores digital inclusion issues beyond physical access to digital information technology. The research is based on a series of in-depth interviews with women in Kerala, India, who have had access to digital information technologies for at least 5 years. The collected data were analyzed for evidence of factors beyond physical access to technology and basic literacy skills that affect information and communication technology access and use.