Controller complaints hang over the FAA.

The article focuses on the strike by the U.S. air controllers, which will have to be looked after the U.S. Federal Aviation Administration (FAA). It states that the controllers have several issues like working hours, erratically scheduled shifts and forced overtime. Drew Lewis, U.S. transport secretary mentions that there are problems and he will try to work out replacements for 12,000 workers who were fired. It highlights that FAA has lost touch with what the employees want.