FIXING THE IT-BUSINESS DISCONNECT.

ENTERPRISE resource planning; BUSINESS planning; BUSINESS communication; SCALABILITY; INFORMATION technology

The author focuses on the impact of the enterprise resource planning (ERP) system in aligning business with information technology (IT) in the U.S. He states that the implementation of the ERP system has created a disconnect in which his IT department was out of touch with the business' needs. Moreover, he notes improved navigation of the Web sites allows a company to effectively meet the needs of the business.