The Emergence and Relevance of Cultural Difference in Mediated Health Interactions.

Publisher: Routledge, Taylor & Francis Group Country of Publication: England NLM ID: 8908762 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1532-7027 (Electronic) Linking ISSN: 10410236 NLM ISO Abbreviation: Health Commun Subsets: MEDLINE

Publication: [London] : Routledge, Taylor & Francis Group
Original Publication: Hillsdale, N.J. : Lawrence Erlbaum Associates, c1989-

Communication* ; Transients and Migrants*; Cultural Competency ; Health Personnel ; Humans ; Italy

This paper discusses cultural difference as it emerges in bilingual health communication involving health professionals, migrant patients, and intercultural mediators at community healthcare facilities in Northern Italy. Drawing on a sample of authentic mediated health encounters, we will see how cultural differences surface and are made relevant to the overall goals of the interaction by its participants. Special attention is paid to the intercultural mediator's contributions and how these render the interlocutors' cultural presuppositions and related expectations mutually accessible (or not), thus arguably either favoring or hampering the attainment of quality and equality of care.

Date Created: 20200328 Date Completed: 20210930 Latest Revision: 20210930

20231215

10.1080/10410236.2020.1735696

32212869