User-Centered Design of a Web Site for Library and Information Science Students: Heuristic Evaluation and Usability Testing.

LIBRARIES; WEBSITES; USER-centered system design; GRADUATE education; INFORMATION science; ACADEMIC libraries; SPECIAL libraries; LIBRARY technical services; LIBRARY science

This study describes the life cycle of a library Web site created with a user-centered design process to serve a graduate school of library and information science (LIS). Findings based on a heuristic evaluation and usability study were applied in an iterative redesign of the site to better serve the needs of this special academic library population. Recommendations for design of Web-based services for library patrons from LIS programs are discussed, as well as implications for Web sites for special libraries within larger academic library settings. [ABSTRACT FROM AUTHOR]

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