Book Review: Work and Alienation in the Platform Economy: Amazon and the Power of Organization. By Sarrah Kassem.

ELECTRONIC commerce; STOCK Market Bubble, 1995-2000; INTERNET forums; FOOD transportation; BUSINESS schools; AMAZON Web Services Inc.; AMAZON.COM Inc.

"Work and Alienation in the Platform Economy: Amazon and the Power of Organization" by Sarrah Kassem is a book that examines the experiences of individuals working for Amazon in the platform economy. The author explores the work done by Amazon warehouse workers and contractors hired through Mechanical Turk, focusing on their responses to the company's requirements and their efforts to protect their interests. The book analyzes the concepts of alienation and power, and how they shape workers' experiences and agency. It also situates the case studies within the historical context of the platform economy's development and Amazon's trajectory. While the book provides a comprehensive analysis of warehouse and gig work at Amazon, it could benefit from a broader analysis that includes other leading platform economy companies and a comparison between high-skilled knowledge workers and lower-skilled gig workers. [Extracted from the article]

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