Tech Advances Let Sales Teams Thrive in a Difficult Economy: AI and omnichannel enable greater efficiency and productivity.

The article explores how technology advancements, specifically generative AI and omnichannel experiences, are helping sales teams succeed in a challenging economy. With businesses cutting costs and expecting higher revenue, sales teams need to be more efficient and productive. Generative AI automates tasks, streamlines the sales process, and personalizes content creation. It also aids in data analysis, forecasting, and customer segmentation. However, implementing AI requires upfront effort and must be combined with human interactions. Breaking down departmental barriers and providing a seamless customer experience across multiple channels are also crucial. The article highlights how sales teams are utilizing generative AI, overcoming barriers, and expanding customer engagement channels to balance conflicting demands in their workflows. These changes are essential for companies to survive in tough economic times and thrive in the future. The article also includes contact information for various customer service, sales, and marketing companies. [Extracted from the article]