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Examining the Double-Edged Nature of PSM on Burnout: The Mediating Role of Challenge Stress and Hindrance Stress.
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- المؤلفون: Zhang, Ying1 ; Liu, Bangcheng1
- المصدر:
Public Personnel Management. Jun2024, Vol. 53 Issue 2, p203-225. 23p.
- الموضوع:
- معلومة اضافية
- الموضوع:
- نبذة مختصرة :
Extant research has demonstrated that public service motivation (PSM) might have a dark side on public employees. However, empirical research on this assumption remains unclear. Based on Job Demands-Resources Model, this study explores the psychological mechanism of PSM on burnout and examines the relationship from both positive and negative aspects by classifying work stress into challenge stress and hindrance stress. A study with 255 street-level public employees shows that PSM has significant negative effects on burnout. Specifically, perceived hindrance stress mediates a negative relationship between PSM and burnout, and perceived challenge stress mediates a positive relationship between PSM and burnout. This study not only contributes to the development of theories on the doubled-edged nature and psychological mechanism of PSM in relation to burnout but also provides management enlightenment for improving employees' well-being and mitigating burnout. [ABSTRACT FROM AUTHOR]
- نبذة مختصرة :
Copyright of Public Personnel Management is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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