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Effects of Embarrassment on Self-Serving Bias and Behavioral Response in the Context of Service Failure.

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اقرأ على الانترنت اقرأ أكثر حفظ في قائمتي
  • المؤلفون: Hu, Kai-Chieh1 (AUTHOR) ; Tsai, Hsin-Lin1 (AUTHOR)
  • المصدر:
    Behavioral Sciences (2076-328X). Feb2024, Vol. 14 Issue 2, p136. 15p.