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State of Chatbots in 2018: Rapidly Moving into the Mainstream.
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- المصدر:
eWeek, 1/11/2018, p1, 1p
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The article offers information on the impact of chatbots to the human workforce. It mentions that a chatbot is an artificial intelligence-powered piece of software in an application, device, website or other network that attempts to find out what a consumer wants. Based on the estimates of Gartner, chatbots in 2020 will be contributing to more $8 billion in annual cost savings for enterprises.
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