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Waiting for scheduled services in Canada: development of priority-setting scoring systems.

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  • المؤلفون: Noseworthy TW;Noseworthy TW; McGurran JJ; Hadorn DC
  • المصدر:
    Journal of evaluation in clinical practice [J Eval Clin Pract] 2003 Feb; Vol. 9 (1), pp. 23-31.
  • نوع النشر :
    Journal Article; Research Support, Non-U.S. Gov't
  • اللغة:
    English
  • معلومة اضافية
    • Corporate Authors:
    • المصدر:
      Publisher: Wiley-Blackwell Country of Publication: England NLM ID: 9609066 Publication Model: Print Cited Medium: Print ISSN: 1356-1294 (Print) Linking ISSN: 13561294 NLM ISO Abbreviation: J Eval Clin Pract Subsets: MEDLINE
    • بيانات النشر:
      Original Publication: Oxford, England : Wiley-Blackwell, c1995-
    • الموضوع:
    • نبذة مختصرة :
      Rationale, Aims and Objectives: An Achilles' heel of Canadian Medicare is long waits for elective services. The Western Canada Waiting List (WCWL) project is a collaboration of 19 partner organizations committed to addressing this issue and influencing the way waiting lists are structured and managed. The focus of the WCWL project has been to develop and refine practical tools for prioritizing patients on scheduled waiting lists.
      Methods: Scoring tools for priority setting were developed through extensive clinical input and highly iterative exchange by clinical panels constituted in five clinical areas: cataract surgery; general surgery procedures; hip and knee replacement; magnetic resonance imaging (MRI) scanning, and children's mental health. Several stages of empirical work were conducted to formulate and refine criteria and to assess and improve their reliability and validity. To assess the acceptability and usability of the priority-setting tools and to identify issues pertaining to implementation, key personnel in the seven regional health authorities (RHAs) participated in structured interviews. Public opinion focus groups were conducted in the seven western cities.
      Results: Point-count scoring systems were constructed in each of the clinical areas. Participating clinicians confirmed that the tools offered face validity and that the scoring systems appeared practical for implementation and use in clinical settings. Reliability was strongest for the general surgery and hip and knee criteria, and weakest for the diagnostic MRI criteria. Public opinion focus groups endorsed wholeheartedly the application of point-count priority measures. Regional health authorities were generally supportive, though cautiously optimistic towards implementation.
      Conclusions: While the WCWL project has not 'solved' the problem of waiting lists and times, having a standardized, reliable means of assigning priority for services is an important step towards improved management in Canada and elsewhere.
    • الموضوع:
      Date Created: 20030201 Date Completed: 20030523 Latest Revision: 20210415
    • الموضوع:
      20231215
    • الرقم المعرف:
      10.1046/j.1365-2753.2003.00377.x
    • الرقم المعرف:
      12558699