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Customer service quality and benchmarking in public transport contracts.

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اقرأ على الانترنت اقرأ أكثر حفظ في قائمتي
  • المؤلفون: Hensher, David1
  • المصدر:
    International Journal of Quality Innovation. 5/21/2015, Vol. 1 Issue 1, p1-17. 17p.