The quality of teaching and learning of BCom honours degree students at an open distance learning university in South Africa.

COMMERCE; DISTANCE education; EDUCATIONAL quality; EMAIL; STAKEHOLDERS; EDUCATION

Student support at Unisa involves a range of stakeholders providing academic and administrative support. The study was conducted among Unisa BCom honours students. The main objective of the study was to determine the educational quality of teaching and learning offered. Students were contacted by e-mail and asked to complete an online questionnaire. New methods on problem solving, investigating problems and formulating problems were found very useful and students gained independence in developing their learning capabilities. Available resources and supervision were not utilized to the full. Adequate financial aid seemed to be a problem. Support should be optimized and students should realize that all resources made available to them are crucial for their success. Students are of all ages and levels of maturity and have different needs and views regarding their studies. Unisa should endeavour to meet as many of these needs as is practically possible. [ABSTRACT FROM AUTHOR]

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