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Collection : Neoma Business School
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Academic Journal

Drawing the line: how inspectors enact deviant behaviors

Subjects: fraud; bus inspectors; control interaction

  • Source: ISSN: 0887-6045 ; Journal of Services Marketing ; https://hal.science/hal-01133097 ; Journal of Services Marketing, 2010, The dark side of customer service 24 (6), pp.468-475.

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  • 1-1 ل  1 نتائج ل ""deviant behaviour""