نبذة مختصرة : The objective of this survey is to review changes that have occurred since the previous survey in September-October 20096, when the Recommendation was adopted, in the following areas:- whether EU citizens are now better informed about patient safety measures;- the likelihood of experiencing an adverse event and the circumstances and characteristics of this experience;- the types of redress available if EU citizens suffer an adverse event in their own country or another Member State, and where they can turn for help;- EU public perceptions of the quality of healthcare.In addition, this survey also asks about EU citizens’ experience of hospitalisation and/or long-term care, and whether they receive information on the risk of healthcare associated infections.#####The results by volumes are distributed as follows:* Volume A: Countries* Volume AA: Groups of countries* Volume A' (AP): Trends* Volume AA' (AAP): Trends of groups of countries* Volume B: EU/socio-demographics* Volume B' (BP) : Trends of EU/ socio-demographics * Volume C: Country/socio-demographics ----Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: [https://www.gesis.org/eurobarometer](https://www.gesis.org/eurobarometer)
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